Phone Touch, Stevenage

Repairs

Phones, tablets, laptops and consoles repaired in our shop on Stevenage Town Square. Every repair starts with a free diagnosis and a fixed quote.

How it works

From cracked to sorted in four simple steps.

  1. Book or walk in

    Book online in a minute, or just walk into the shop on Town Square. No appointment needed.

  2. Free diagnosis & quote

    We check your device and give you a clear, fixed price up front. No surprises, no obligation.

  3. Repaired & tested

    Our staff carry out the repair in store with quality parts, then test everything.

  4. Ready to collect

    Most common repairs are done the same day. We’ll message you the moment it’s ready.

Start your repair

Good to know

Questions, answered.

Still got a question?

Call, message us on WhatsApp, or pop into the shop — we’re happy to help.

How long does a screen repair take?

Most common phone screens are done while you wait, typically under an hour and often around 30 minutes. Some models and laptop repairs take a little longer; we’ll always tell you the timing up front when you bring it in.

Do I need to book, or can I just walk in?

Just walk in — no appointment needed. If you’d like us to expect you, book online and pick a time that suits you. We’re open Monday – Saturday 9:00 – 17:30 and Sunday 10:00 – 16:00.

Can you repair my device?

We repair iPhone, iPad, Samsung and most other Android phones and tablets, as well as laptops, PCs and games consoles. If you’re not sure, book online with the model and the fault, or bring it in, and we’ll tell you what we can do.

What does a quote cost?

Nothing. Diagnosis and a clear, fixed quote are always free, with no obligation to go ahead. You only pay if you’re happy with the price.

Will I lose my photos and data?

For most repairs your data stays exactly as it is. For anything involving the storage or a wipe we’ll talk you through it first, and we can help with a backup so nothing important gets left behind.

My device has water damage. What should I do?

Switch it off, don’t try to charge it, and bring it in as soon as you can. We’ll clean and diagnose it for free and tell you honestly what can be recovered.

Is my repair guaranteed?

Our repairs come with a guarantee. Ask us for the details that apply to your specific repair when you collect, and keep your receipt.

Cracked it? Let’s get it fixed.

Walk into Phone Touch on Stevenage Town Square, book online, or call and we’ll talk you through it.