Phone Touch, Stevenage

Phone unlocking

Stuck on one network? We can help you unlock your phone so it works with any SIM. Let us know the model and the network it’s locked to and we’ll tell you what’s possible.

Phone unlocking

Ask in store

Depends on the phone and network

  • Free diagnosis & quote
  • Walk in, or book online
  • No payment needed to book
Book now

Sound familiar?

  • Phone locked to your old network
  • “SIM not supported” message with a new SIM
  • Want to use a local SIM when travelling

What’s included

  • Check of your model and network
  • Clear price before we go ahead

How it works

From cracked to sorted in four simple steps.

  1. Book or walk in

    Book online in a minute, or just walk into the shop on Town Square. No appointment needed.

  2. Free diagnosis & quote

    We check your device and give you a clear, fixed price up front. No surprises, no obligation.

  3. Repaired & tested

    Our staff carry out the repair in store with quality parts, then test everything.

  4. Ready to collect

    Most common repairs are done the same day. We’ll message you the moment it’s ready.

Start your repair

Good to know

Phone unlocking: your questions

Still got a question?

Call, message us on WhatsApp, or pop into the shop — we’re happy to help.

What does a quote cost?

Nothing. Diagnosis and a clear, fixed quote are always free, with no obligation to go ahead. You only pay if you’re happy with the price.

Do I need to book, or can I just walk in?

Just walk in — no appointment needed. If you’d like us to expect you, book online and pick a time that suits you. We’re open Monday – Saturday 9:00 – 17:30 and Sunday 10:00 – 16:00.

Cracked it? Let’s get it fixed.

Walk into Phone Touch on Stevenage Town Square, book online, or call and we’ll talk you through it.