Repairs in Stevenage

Battery & charging

If your phone dies by lunchtime, switches off with charge left, or only charges at a certain angle, it’s usually the battery or the charging port. We’ll find out which and tell you the price before doing anything.

Battery & charging

From £19

Exact price depends on the model

  • Free diagnosis & quote
  • Walk in, or book online
  • No payment needed to book
Book this repair

Indicative starting price. Your exact price depends on the model and is confirmed before any work starts.

Sound familiar?

  • Battery drains quickly or won’t last the day
  • Phone switches off with charge still showing
  • Won’t charge, or only charges at an angle
  • Loose cable or a port full of pocket fluff

What’s included

  • Free diagnosis to find the real cause
  • New battery or charging port fitted in store
  • Charging tested before you collect

How it works

From cracked to sorted in four simple steps.

  1. Book or walk in

    Book online in a minute, or just walk into the shop on Town Square. No appointment needed.

  2. Free diagnosis & quote

    We check your device and give you a clear, fixed price up front. No surprises, no obligation.

  3. Repaired & tested

    Our staff carry out the repair in store with quality parts, then test everything.

  4. Ready to collect

    Most common repairs are done the same day. We’ll message you the moment it’s ready.

Start your repair

Good to know

Battery & charging: your questions

Still got a question?

Call, message us on WhatsApp, or pop into the shop — we’re happy to help.

What does a quote cost?

Nothing. Diagnosis and a clear, fixed quote are always free, with no obligation to go ahead. You only pay if you’re happy with the price.

Will I lose my photos and data?

For most repairs your data stays exactly as it is. For anything involving the storage or a wipe we’ll talk you through it first, and we can help with a backup so nothing important gets left behind.

Do I need to book, or can I just walk in?

Just walk in — no appointment needed. If you’d like us to expect you, book online and pick a time that suits you. We’re open Monday – Saturday 9:00 – 17:30 and Sunday 10:00 – 16:00.

Is my repair guaranteed?

Our repairs come with a guarantee. Ask us for the details that apply to your specific repair when you collect, and keep your receipt.

Cracked it? Let’s get it fixed.

Walk into Phone Touch on Stevenage Town Square, book online, or call and we’ll talk you through it.